Privacy Policy

Last updated: June 7, 2017


The Grotto (The National Sanctuary of Our Sorrowful Mother) is the owner and operator of the Site  This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We use IP addresses to analyze visitor trends on our site and to gather demographic information. IP addresses are not linked to personally identifiable information. We may use third party services such as Google Analytics which collect, monitor and analyze this data. This data collection is only used for Site improvement; we will not sell, share, or rent personal information to others in ways different from what is disclosed in this statement.


We may request information from users for Gift Shop orders, donations, registration forms, volunteer forms, Mass request forms, and on our “contact us” page. Users may voluntarily provide contact information (such as name and address) and financial information (such as a credit card number and expiration date). We work with shipping companies and a credit card processing company to fulfill orders for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. This information is used to fulfill the customer’s orders or requests only, or to ask questions specific to an order. Customers will have an option to opt-in to receive future emails from The Grotto which are not related to the specific transaction.


A cookie is a piece of data stored on the user’s computer for use by a website. Our site uses “session cookies,” which allow the user to accumulate items in the shopping cart feature. You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use some portions of our Site. Once a user closes their browser, the cookie simply terminates.


The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Throughout our web pages, we provide links to other servers which may contain information of interest to our readers. Please be aware that we are not responsible for the security or privacy practices of these other sites.

Changes to This Privacy Policy

This Privacy Policy is effective as of June 7, 2017, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at or by calling 503-254-7371.